WHAT?????????? I watched TV on Saturday. Wadda mean 'Complete Signal Lost'? HMMMMM OK, called DISH Sunday night. Gotta guy who couldn't really help after I told him, "Yes, all of the cables are secure." " Yes, the Satelite Dish is still in the side yard." "No, there are no fallen trees near it." So, he passes me on to another Dish person, named Michelle. Ah, a woman-to-woman thing, now we're gonna get somewhere. First question outta her mouth? "Yes, Michelle, all of the cables are secure. I just watched the TV yesterday, and, it's way to heavy to carry around the house, so, I don't move it, much." "Yes, the Satelite Dish is still in the side yard, and, before you ask, No, there are no fallen trees near it." "No, I haven't weed-wacked for a couple of months, it's December." So, we run a couple of test. She tells me if the second test states on the screen that it's 1 of 38, we're in trouble. We're chit-chatting, she is a VERY pleasant young lady, when....whoops, we're at test 2 of....yep, you guessed it....38. She tells me to cancel it. Then she starts talking about sending out a technician at $95 a visit...........BUT.............I could buy a plan for $7 a month and then the visit would cost $0. Wait, No, uh, NO, I'll just talk to Harry on Monday. He installed it and knows the system, the house, the layout. Plus he's local and mama always said, "Spend your money local." So, I always try to do that. We hang up. Harry is coming by tomorrow.
Later............
7 comments:
I find a good whack on the side always helps me in those cases of complete signal loss...with a sledge hammer.
When Dish tried the crap with me, I told them they could come get their rented equipment and I would go with Direct TV. They were there the next day and fixed it for free. Another time they tried to charge me for a new unit when the other one quit working. I told them the same thing and they took it off my bill. Remember, you are paying for leased equipment and a service. When it doesn't work, I don't pay!!
Stephen........I never thought of doing that, hhmmmmmm. I cleaned out my barn last week and found my sledge hammer.
Michael........Yeah, I did that with TracFone. Ordered minutes and they always screw around and its such a pain. So, when I got a real live person I told her, "You know, I'm not that far away from going BACK to AT&T. This is getting old." I got my minutes and they doubled them, for no extra cost. But one should have to be a bitch to get what you pay for.
THANKS FOR DROPPING BY FELLOWS.
I have never had a problem with dish. They have replaced both of my units at no expense to me.
Yes, I just got an upgrade last year when HD hit the world. No $$$ outta my pocket. That's why I was taken back by this 'Tech Talk" charge of $95. Harry was here yesterday and now I have TV off of the antenna. Thinking about just getting rid of Dish anyhow. Too much $$$ every month. We'll see.
Just really hard to find good service now days!
Hope you get it all fixed!
Hey, Dish did the same to me..I called Direct..Dish just begged to get me back. Then Direct tried it a couple of years later; I told them I'd go back to Dish..It was fixed the next day..
Good Luck,
Upriverdavid
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